Service Feedback

A Message from the Chief of Police

It is part of the mission of the Cal Poly Humboldt Police Department to deliver quality service to our community in an effective, responsive and professional manner. We welcome all comments from our community on the effectiveness of our services and the manner in which we deliver those services. For minor complaints, we encourage you to speak directly with an employee’s immediate supervisor. For more serious complaints, or when for any reason you would prefer to write the complaint or have it documented, this “Public Complaint Form” may be utilized. You may e-mail us, fax it, or deliver it to any supervisory officer on duty. Submissions may also be made anonymously.

The Department is committed to a fair, impartial review of all complaints regarding our procedures or the conduct of our employees. California Penal Code section 832.5 sets forth that all California law enforcement agencies shall develop a procedure to investigate complaints made by a member of the public against a peace officer. All complaints will be taken seriously and investigated thoroughly. Corrective action will be taken when warranted. State personnel law requires that the actual discipline remain confidential.

Normally, all complaint investigations are completed within thirty (30) days of the receipt of the complaint. Complainants will be notified in any situation that requires investigation beyond a period of thirty days. 

Employee misconduct by police department employees is defined as: the commission of a crime, the neglect of duty, a violation of the Department rules and regulations, operating policies and procedures and/or conduct which may tend to reflect unfavorably upon the employee or the Department. If you wish to file a written complaint, please complete the form.

You may add additional sheets of paper if you wish. If you file this complaint in person, you may simply ask for the supervisor on duty. If you wish to mail the complaint or fax it, please utilize the following contact information:

FORM:Cal Poly Humboldt Police Department Feedback Form
FAX:(707) 826-4637
IN-PERSON:Cal Poly Humboldt Police Department
Student Business Services (SBS) Building - 1st Floor
1 Harpst Street
Arcata, CA  95521